FAQ

Frequently Asked Questions

Everything you need to know about Integr8ed Solutions LLC

General Questions

What makes Integr8ed Solutions LLC different from other business consultants?

We’re the only agency that integrates all 8 core business disciplines (legal, finance, data, security, AI, software, sales, automation) into one cohesive team. Most consultants specialize in 1–2 areas, leaving gaps. We ensure everything works together seamlessly, with one point of accountability.

Do I need to engage all 8 pillars, or can I choose specific ones?

You have complete flexibility. Start with our 8-Pillar Health Audit ($4,500) to see where you need help most. Then choose specific pillars (e.g., just security and automation), our packaged offerings (8× Productivity Sprint, etc.), or full transformation program. We’ll recommend the best approach based on your audit results.

How long does a typical engagement take?

It depends on what you choose:

  • 8-Pillar Health Audit: 1–2 weeks
  • 8× Productivity Sprint: 8 weeks
  • Infinite Security Protocol: 4–6 weeks
  • 8-Step Growth Accelerator: 12–16 weeks
  • Integr8ed Transformation Program: 6–12 months
Most clients start with the Health Audit, then decide on next steps.

What size businesses do you work with?

We specialize in small businesses with 1–50 employees, including owner-operators. We’re built for businesses that are too big for DIY solutions but too small for enterprise consultants. If you’re outside this range, contact us—we may still be a good fit.

Do you work with businesses in specific industries?

We work across industries, but have particular expertise in:

  • E-commerce and retail
  • Professional services (agencies, consultancies)
  • SaaS and technology companies
  • Healthcare services (with HIPAA expertise)
  • Manufacturing and distribution
If your industry isn’t listed, we can still help—our 8-pillar approach applies broadly.

Pricing & Investment

Why are your prices what they are?

Our pricing reflects 8 specialized experts, integrated solutions, and measurable ROI. Our $24K Productivity Sprint typically saves $180K+ annually—that’s a 7.5× ROI. We price based on value delivered, not hours worked.

Can I pay in installments?

Yes, we offer flexible payment options:

  • Health Audit: 50% upfront, 50% on delivery
  • Productivity Sprint: 3–4 payments over 8 weeks
  • Transformation Program: Monthly payments over engagement period
We work with you to find a payment structure that fits your cash flow.

What’s included in the pricing?

All our packages include expert time and expertise, all deliverables (documentation, code, systems), team training, post-launch support period, and full knowledge transfer. No hidden fees. What you see is what you get.

Do you offer refunds if I’m not satisfied?

We guarantee our work. If you’re not satisfied with deliverables, we’ll work to fix it. If we can’t meet agreed-upon success metrics, we’ll provide additional work at no cost or discuss a partial refund. Our goal is your success.

Process & Implementation

How does the 8-Step Client Journey work?

It’s our proven process: Discovery (30 min), Health Audit (1–2 weeks), Roadmap (1 week), Legal & Financial Foundation (2–4 weeks), Security Lockdown (3–5 weeks), Data & AI Core (4–6 weeks), Automation & Integration (4–8 weeks), and Growth Activation (2–4 weeks + 90-day follow-up). Not every client needs all steps—we customize based on your audit.

Will this disrupt my business operations?

We minimize disruption by using phased implementation (not all at once), working during off-peak hours when possible, testing everything before going live, providing training so your team is ready, and having rollback plans for critical systems. Most clients see minimal disruption, and the efficiency gains quickly offset any temporary adjustments.

How involved do I need to be during implementation?

We need 2–3 hours/week for discovery and planning initially, 1–2 hours/week for reviews and decisions during implementation, 4–8 hours total for team training, and 2–3 hours for final handover and documentation review. We handle the heavy lifting—you provide direction and feedback.

Technical Questions

What if I already have some systems in place?

Perfect! We work with your existing systems. We audit what you have, integrate our solutions with your tools, don’t force you to switch platforms unnecessarily, and only recommend changes when there’s clear benefit. We’re tool-agnostic—we use what works best for you.

Do I need technical knowledge to work with you?

No. We handle all technical aspects. You just need to understand your business processes, make decisions about priorities, provide feedback, and learn to use the systems we build (we train you). We explain everything in business terms, not technical jargon.

Will my data be secure?

Absolutely. Security is built into everything we do: encryption for all data in transit and at rest, access controls and authentication, regular security audits, compliance with GDPR, CCPA, HIPAA (as applicable), and zero-trust architecture principles. We treat your data security as seriously as we do our own.

Results & ROI

What kind of results can I expect?

Typical results vary by offering:

  • 8× Productivity Sprint: 60–80% reduction in admin time, 3–6× ROI
  • Security Protocol: Zero security incidents, compliance certification
  • Growth Accelerator: 20%+ growth in key metrics, 3–4× ROI
  • Transformation Program: Complete transformation, 3–6× ROI
We establish baselines before we start, so you can measure real improvements.

How do you measure ROI?

We calculate ROI based on time savings (hours saved × hourly cost), cost reduction (reduced operational costs), revenue impact (additional revenue from improvements), and risk mitigation (avoided costs from prevented issues). We provide detailed ROI calculations in our reports.

Support & Maintenance

What support do you provide after the engagement?

All engagements include post-launch support (30–90 days), complete documentation, team training, and knowledge transfer. Optional ongoing support includes monthly maintenance and updates, quarterly health audits, ongoing consulting, and additional improvements. But you’re never required to continue—it’s your choice.

Can I modify what you build after you’re done?

Yes! You own everything: all code and systems, complete documentation, training materials. You can modify, extend, or rebuild as needed. We provide the knowledge and tools for you to be self-sufficient.

Still Have Questions?

We’re here to help. Schedule a free 30-minute consultation to discuss your specific needs.

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